Privacy Policy
Effective Date: [EFFECTIVE DATE]
[BUSINESS NAME] (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit [WEBSITE URL], submit a form, contact us, or otherwise interact with our business.
We may collect information that you voluntarily provide to us, including:
Name
Email address
Phone number
Business name
Information submitted through contact forms
Appointment or service-request information
Messages or communications you send to us
We may also automatically collect limited technical information when you use our website, such as browser type, device information, IP address, referring pages, and website activity.
We may use the information we collect to:
Respond to inquiries and service requests
Provide information about our products or services
Schedule and manage appointments
Communicate regarding existing or requested services
Send confirmations, reminders, and customer-service communications
Send marketing communications when you have provided appropriate consent
Improve our website and services
Maintain security and prevent fraud
Comply with applicable legal obligations
If you provide your email address or phone number and consent to receive communications, we may contact you regarding your inquiry, appointments, services, account, or other matters you requested.
Where separate consent is provided, we may also send promotional or marketing communications.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. You may request assistance by replying HELP or contacting us using the information below.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
We do not sell or transfer SMS opt-in consent to unrelated third parties for their own marketing purposes.
We may use service providers that help us operate our communications systems, customer service, website, scheduling, CRM, or other business operations. Such providers may process information only as necessary to provide those services.
MECO note: before submitting a client's A2P registration, I would replace this subsection with the current exact HighLevel A2P non-sharing clause from HighLevel's compliance documentation. HighLevel currently states that specific non-sharing language is required.
We may share information with trusted service providers that perform services on our behalf, such as:
Website hosting
Customer relationship management
Email or SMS delivery
Appointment scheduling
Payment processing
Analytics
Professional or technical support
We may also disclose information if required by law, legal process, or to protect our rights, property, customers, or others.
We do not sell personal information unless specifically disclosed in this Privacy Policy.
Our website may use cookies, pixels, analytics tools, or similar technologies to understand website usage, improve performance, and support advertising or marketing activities.
You may be able to control cookies through your browser settings.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, and comply with applicable legal obligations.
Depending on where you live, you may have rights relating to your personal information.
You may contact us to request that we update or correct information you previously provided or to ask questions about how your information is handled.
You may unsubscribe from marketing email communications using the unsubscribe instructions provided in those messages.
You may opt out of SMS communications by replying STOP.
Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those third-party websites.
Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13 through this website.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
If you have questions about this Privacy Policy, contact:
[BUSINESS NAME]
[BUSINESS ADDRESS]
[BUSINESS CITY, STATE ZIP]
Email: [BUSINESS EMAIL]
Phone: [BUSINESS PHONE]
Website: [WEBSITE URL]